As a customer or potential customer, please review and become familiar with these billing policies and procedures.
1. The initial setup fee and service fee are required as prepayment for all new Hosting account orders from new customers. The setup fee is non-refundable.
2. Payment for services can be made with VISA, MasterCard, International Money Orders, Money Orders, and business or personal checks sent directly to our Billing Address.
3. All new customers are required to submit a signed copy of the Hosting Agreement. If paying for services with a credit card, a signed copy of the Credit Card PaymentAuthorization is also required. Requests for new Accounts from new customers will usually be configured within one (1 - 2) business day pending receipt of these signed contracts and prepayment.
4. If we register a domain name through Network Solutions in the customer's behalf, please be aware that Network Solutions will bill the customer separately for the domain name.
6. All accounts are billed Annually. All Payments are due in advance. If paying by check or money order, a 5 day grace period will be allowed. After the Grace Period the account will be disabled, and a service fee of $30 will be assesed to re-enable it.
7. All clients are responsible for backing up their own files. We do not currently offer backup service to our customers except by private arrangement.